Delete a User Account

Administrators have permission to delete users from the Knowledge Tier. Be mindful that once a user is deleted, the user account cannot be recovered.

To delete a user account from the Knowledge Tier:

1. Click User Accounts in the Guidance Panel.

   OR:

   Click the Accounts tab on the Administration menu.

2. Select a user on the Add Account panel; the user’s profile displays on the right-side panel.
3. Click Delete; a message displays to confirm.
4. Click Yes, Delete; the user is removed from the Knowledge Tier.